Every business wants to keep the personal touch. Because even if they don’t really need to build a personal relationship with their customers, the engaging in an individualized manner helps…
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If you want to text your customers, you must keep it personal. What’s the point of using such a direct form of contact if you’re not going to personalize every…
Of course you want to give your customers as much attention as possible, start real conversations, and keep those conversations going. That’s what real customer appreciation is all about. Whether…
