One of the quickest ways to upset a text message subscriber? Send them messages at the wrong time. Just like you don’t want to be bothered at certain times of…
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Anyone and everyone is trying to get in touch about deals, specials, and sales around Black Friday. You want to make sure what you have to say isn’t ignored or…
The point of style and brand communication guidelines isn’t to make everyone at your company sound the same. The point is to sound cohesive — like you’re on the same…
When you’re planning an event or promotion, how do you let people know? A single text likely won’t give you enough characters to do it justice. But you also don’t want…
You ultimately drive revenue for your business when you consistently give customers the best experiences. That of course includes how you communicate with them. And if you want better customer…
10DLC is the new industry standard that AT&T, T-Mobile, Verizon, etc. created to help businesses safely and effectively communicate with customers through text messaging. Any business that uses 10-digit numbers…
Converting prospects into customers and then keeping those customers interested starts with the customer experience you offer. And a big part of that is how you communicate. Fortunately, with text…
Short code for mass SMS texting represents a uniquely powerful way for businesses to share information and get people to act. It’s not about starting immediate 1-on-1 conversations, but it…
When you’re part of a small team or business, it’s not unusual or wrong to want a single number for texting that everyone shares. For many people that sounds ideal…
You and your team may find some success with mass texting and outreach, just like businesses do with generic email outreach. But business texting is most effective and impactful because…
