When it comes to connecting with your customers, there’s no better way to do it than through two-way text messaging. But what exactly is two-way text messaging? Two-way or conversational…
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One of the most effective ways to connect with your customers? Conversational customer service via text message. With the variety of ways we can communicate, businesses are starting to recognize…
The holiday season is a prime time for your business to connect with customers and boost sales. SMS marketing is a powerful tool for reaching your target audience. But to…
The holiday season is just around the corner. By now, your business should be gearing up to spread festive cheer and attract customers with your marketing campaigns. While email marketing…
Seventy-three percent of consumers say a good experience is key in influencing their brand loyalties. If they’re not satisfied with the support they receive, they’re quick to leave. You need…
Customer support is crucial for success. With so many options available, consumers have high expectations for responsive, personalized support across channels. Choosing the right customer support tools for your text…
With Black Friday and Cyber Monday just around the corner, it’s crucial that your text messages actually get delivered to your customers. Unfortunately, phone carriers aren’t always on your side…
No matter how businesses evolve, one thing always stays the same: the importance of providing exceptional customer service. As we approach 2024, the demand for excellent customer support is higher…
“Customer service is nothing less than the foundation on which today’s most prolific businesses will be realized.” -Than Merrill, CEO and Founder of FortuneBuilders Like Than Merrill says, customer service…
If your business relies on a sales team to nurture leads and close deals, you need a streamlined sales process. That’s where a sale management software system that tracks leads,…
